A family rings about their mum on a Sunday. The office opens on Monday.
Teyo replies straight away, warmly, and helps them arrange a call or a visit.
- A monthly report
- Gentle follow-ups
A 15-minute call. No obligation. No health details are ever stored.
What a family needs to hear first
Three things, in your own words, within a minute.
Someone has their message
A reply within a minute, any day of the week.
When a person will call
The reply says when your team will be in touch.
How to visit
A link to arrange a call or a visit when they’re ready.
Three messages at most
Warm, unhurried, and easy to opt out of.
Within a minute · every enquiry
Hi Susan, thank you for getting in touch about your mum. Someone from our team will call you by tomorrow lunchtime, and you’re welcome to arrange a visit whenever suits.
If your mum needs urgent medical help, please call 111, or 999 in an emergency.
Next day · if no visit is arranged
Hi Susan, just checking our message reached you. If it helps to talk things through first, reply here and we’ll call at a time that suits.
Reply STOP to opt out.
A week later · if there’s been no reply
Hi Susan, this is our last message about your enquiry. We’re here whenever you’re ready.
Reply STOP to opt out.
Example wording. Your messages are written with you.
Careful by design
No health details
It never asks about anyone’s health or care needs.
Unhurried, never pushy
Three messages at most, and one reply stops them.
Nothing goes out unread
You approve every message first.
Your data, handled properly
A data processing agreement before anything is connected.
Set up once. Looked after every month.
Setup
from £500 paid once
- Your landing page
- Instant replies in your own words
- Follow-ups agreed with you
- A monthly report
- Data processing agreement
Looked after
from £100 a month
- Kept running and checked
- Messages changed when you ask
- Your report every month
- One contact: the person who built it
You’ll know the exact price before you agree to anything. Teyo is new, so its first providers get a lower rate.
No minimum term. Leave any time with 30 days’ notice. The setup fee is paid once and isn’t refunded, because it covers the work done up front.
Find out which families didn’t hear back
A free 15-minute call. You check your last 20 enquiries: how long each family waited, and whether they arranged a visit. We never see names or health details.